Dr. Saljo

Privacy Policy

Last updated: 2026-05-15

At Dr. Saljo, we attach great importance to the careful and transparent handling of personal data. This Privacy Policy explains what personal data we collect, why we process it, how we protect it, and what rights you have.

This Privacy Policy applies to the website and services of:

Dr. Zorica Saljo GmbH
Huebweid 1
6340 Baar, Zug
Switzerland

Responsible for data processing:
Dr. Zorica Saljo
Phone: +41 41 506 22 22
Email: dr.saljo@hin.ch

1. General Principles

We process personal data only where necessary for the operation of our medical practice, the provision of our services, communication with patients, appointment management, billing, legal obligations, and website functionality.

Medical and health-related information is treated with particular care and confidentiality.

We process personal data in accordance with applicable Swiss data protection law.

2. What Data We Collect

Depending on your interaction with us, we may process the following categories of personal data:

Name, address, date of birth, telephone number, and email address
Appointment requests and booking information
Communication by email, phone, contact form, or online booking
Medical history, symptoms, medication, allergies, previous treatments, and other health-related information
Diagnostic findings, ultrasound images, laboratory results, treatment plans, consent forms, and medical documentation
Clinical photographs or before-and-after images where medically relevant
Billing and payment information
Technical website data such as IP address, browser type, device information, cookies, and pages visited

We may collect this data directly from you or, where necessary, from laboratories, pharmacies, external medical providers, health insurers, booking systems, or other service providers.

3. Why We Process Your Data

We process personal data for the following purposes:

To respond to inquiries
To book and manage appointments
To provide medical consultations, diagnostics, and treatments
To assess treatment suitability and patient safety
To document medical findings and treatment progress
To communicate with you before and after appointments
To issue invoices and process payments
To fulfil legal, professional, and medical documentation obligations
To coordinate with laboratories, pharmacies, insurers, or other medical providers where necessary
To operate, secure, and improve our website

We do not sell personal data.

4. Medical Confidentiality

All medical information is handled confidentially.

Health-related data, treatment documentation, clinical images, laboratory results, ultrasound findings, and medical correspondence are processed only for medical, administrative, billing, or legal purposes.

Clinical images are not used for marketing, social media, teaching, publication, or advertising without separate consent.

5. Disclosure to Third Parties

In certain cases, we may share personal data with third parties where this is necessary for the provision of our services, legal compliance, or practice administration.

This may include:

Laboratories
Pharmacies
External physicians or specialists
Health insurers, where applicable
IT and hosting providers
Online booking providers
Payment and accounting providers
Legal, tax, or fiduciary advisors
Authorities, where legally required

We ensure that third parties process personal data only as necessary and with appropriate confidentiality and data protection measures.

6. Online Booking, Contact Forms, and Email

If you contact us through the website, email, telephone, or online booking system, the information you provide is used to process your request and manage communication with you.

Please do not use contact forms, email, online booking, or social media for urgent medical situations. Dr. Saljo is not an emergency practice.

Electronic communication may involve security risks. For highly sensitive information, a more secure communication method may be recommended.

7. Website, Cookies, and Analytics

When you visit our website, technical data may be collected automatically. This may include your IP address, browser type, operating system, date and time of access, pages visited, and similar technical information.

Our website may use cookies or similar technologies to ensure functionality, improve user experience, analyze website usage, or integrate external services.

Depending on the final technical setup, the website may use tools such as:

Google Analytics
Google Tag Manager
Google Maps
Online booking integrations
Social media links or embeds
Contact form or spam protection tools
Framer or other website hosting/CMS tools

To be confirmed before publication: The exact tools used on the final website should be inserted here.

Where required, you may adjust your cookie preferences through the cookie banner or your browser settings.

8. How Long We Store Your Data

We store personal data only for as long as necessary for the purposes for which it was collected or as required by medical, legal, accounting, or professional obligations.

Medical records are retained in accordance with applicable legal and professional retention requirements.

When data is no longer required, it is deleted, anonymized, or archived according to applicable requirements.

9. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure systems, access restrictions, password protection, encrypted communication where available, confidentiality obligations, and careful handling of medical records.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable legal requirements, you may have the right to:

Request information about the personal data we process about you
Request correction of inaccurate data
Request deletion of data where legally possible
Request restriction of processing
Object to certain processing activities
Withdraw consent where processing is based on consent

Please note that some rights may be limited by medical documentation duties, legal retention obligations, professional confidentiality requirements, or overriding legitimate interests.

To exercise your rights, please contact us at:

Email: dr.saljo@hin.ch

We may need to verify your identity before processing your request.

11. Social Media and External Links

Our website may contain links to social media profiles or external websites.

If you click on these links, the respective provider may process your personal data according to its own privacy policy. We have no control over the data processing practices of external platforms.